How long is an average BD party?
Birthday Parties are 2 hours on average.
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How long is an average Group Event?
Group Events are 2-3 hours long, usually about 3 hours, although events can be tailored to your group’s requests such as short & long lunch events from 1-2 hours.
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How much deposit do you require for a party or event?
Birthday parties are $200. Company and group packages are 50% of the total.
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What if I need to change my event date?
Contact us ASAP once you know you need to change the date. We will work the best we can to accommodate you.
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Can I bring in any food?
We do not permit outside food. For Kosher or special dietary needs, please speak with our Event Planner, as we have options available. We have provided an extra food menu should you wish to order anything else. Additional food orders must be placed 7 days before the party.
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Can I bring decorations?
Decorations are definitely welcome, and we encourage your creativity! We also include partyware for your convenience. However, please note that you will be responsible for any damage caused to the walls from decorations, tape, or other materials used to hang or secure them. Only Scotch WALL-SAFE tape is permitted for hanging. For safety reasons, we do not allow pinatas, confetti, glow sticks, or sparking candles in the facility or party rooms.
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Who is my contact on the day of the event?
The Party and Event Manager.
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What happens if I have to cancel?
In the unfortunate event of needing to cancel your party, we've designed a cancellation policy with convenience in mind. If you cancel 14 days or more before your booked event, you'll receive a complete refund. For cancellations within 13 days, we offer a play card equivalent to the amount paid, giving you the flexibility to enjoy our offerings at any time. Plus, you can reschedule your event anytime, and your deposit will transfer to the new date, ensuring your celebration remains stress-free.
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How early should I arrive prior to my event?
10-15 minutes in most cases depending on the event.
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What happens if I’m late for my party?
Not being late is the best policy. Coming 15 minutes early is highly encouraged, as it helps ensure a smooth and enjoyable experience for everyone. However, we understand that emergencies and unforeseen circumstances, such as weather, can sometimes cause delays. Our parties are carefully coordinated, and timing is crucial to accommodate all guests and bookings. If there is a delay, we will adjust by shortening the party time and start as soon as possible. Please note, our staff is not able to stay beyond the scheduled time.
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Will my lanes for my party or group be together?
Yes of course!
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Is there a minimum for birthday parties?
We require at least a 10-child minimum to host a party.
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What is the maximum number you can accommodate for birthday parties?
While there are sometimes maximums due to other center activities, we usually can accommodate as many as the space will allow.
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If we book now, can we drop our headcount as we get closer to the event since we do not know how many guests we will have since we do not have RSVPs yet?
Please consult our Party Reservations Office for more info.
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When do I need to let you know the final head count?
We will contact you one week before your party to confirm the final headcount and any additional food orders. Please note that there is a minimum of 10 children required for the birthday packages. We also recommend providing a guest list with the children's names so we can input them into our bowling system for a smoother experience.
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What is included in my party?
Two personal party hosts, two slices of pizza, unlimited soft drinks, build-your-own sundaes, paper goods, set-up & clean-up, and a free Humdingers Classic logo T-shirt for the birthday child.